Our AML and Verification Policy
We operate Buran Casino under licence 8048/JAZ2017-042 issued by Curaçao eGaming (Antillephone N.V.). This page sets out, in plain language, how we verify who you are, how we monitor transactions and what we do to keep our platform free of money laundering and fraud.
Our AML Commitment
We hold our licence from Curaçao eGaming (Antillephone N.V.), licence number 8048/JAZ2017-042, and that licence carries binding anti-money-laundering and counter-terrorism-financing obligations. We treat those obligations as a floor, not a ceiling: every policy on this page flows from them.
We run a risk-based programme overseen by our Money Laundering Reporting Officer (MLRO). That programme covers customer due diligence, transaction monitoring, reporting of suspicious activity, and staff training. We do not accept deposits or withdrawals that we cannot reasonably link to you and to a legitimate source of funds.
When We Verify You
Verification triggers
Verification is not a single event. We check your identity at three points: at registration, where we screen your name, date of birth and address against sanction and politically-exposed-person lists; at your first withdrawal; and at any point where deposits, bets or withdrawals exceed thresholds set by our risk policy.
- Government-issued photo ID (passport, driver licence or national ID card), valid and legible on all four corners
- Proof of address issued within the last 3 months (utility bill, bank statement or official government correspondence)
- Proof of payment method ownership: a photo of the card (first six and last four digits visible, middle digits and CVV covered), a screenshot of your e-wallet account page, or a crypto wallet address confirmation
- Source of funds evidence where the size or pattern of your play triggers our enhanced checks
How Verification Works
Step by step
Uploaded documents travel over an encrypted connection and are stored on access-restricted servers. Only trained compliance staff can view them. We never share your verification documents with third parties except where our licence or applicable law requires it.
- 1. Open the Verification section of your account profile.
- 2. Upload clear colour photos or scans of each required document.
- 3. Our compliance team reviews the files, typically within 24 hours and no later than 3 days.
- 4. We approve, or email you a request for better images or extra documents.
- 5. Once approved, your withdrawal limits lift to the standard schedule.
Why We Ask About Funds
For most players, a verified ID and payment method are enough. If your deposits exceed a level our risk policy flags, or if your betting pattern looks unusual against your profile, we may ask where the money comes from.
This is not an accusation. It is a legal requirement of our licence, and it protects you as much as us. Acceptable evidence includes payslips, bank statements showing regular income, a signed letter from an employer, dividend statements, or sale contracts for property or assets. We assess what you provide, keep it confidential, and confirm in writing once the check closes.
How We Monitor Transactions
Our systems screen every deposit and withdrawal in real time against thresholds, velocity rules and behavioural patterns. Where a payment method supports it, we apply the same-method rule: you withdraw to the same card, e-wallet or crypto wallet you deposited from. If you deposited with a card that cannot receive payouts, we return funds by bank transfer or another method after ownership checks.
Withdrawal limits at Buran Casino are 8,000 AUD per day, 16,000 AUD per week and 32,000 AUD per month, and we process requests within 0 to 24 hours once verification is complete. We charge no fees on either side. We may ask for extra documentation on withdrawals above 4,000 AUD or where a request departs from your usual pattern.
| Check | When it applies | What you may need | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| ID verification | First withdrawal or threshold breach | Photo ID | Proof of address | First withdrawal or large deposit | Utility bill or bank statement | Payment method check | Every withdrawal method | Card photo or wallet screenshot | Source of funds | Enhanced risk triggers | Payslips, bank statements or sale documents |
If Verification Fails
If your documents are missing, unclear or inconsistent, we suspend withdrawal processing until the issue is resolved. Your deposits and play can continue in the meantime unless we hold a genuine suspicion of fraud or money laundering.
If we suspect that an account is linked to money laundering, fraud, use of a third party's payment method, or identity that cannot be confirmed, we may freeze the account, suspend play, and report the matter to the relevant authorities under our licence obligations. Where checks fail outright, we return any remaining balance to the verified source method and close the account. You can appeal any decision by contacting [email protected], which our team answers 24/7.
How Long We Keep Records
We retain your verification documents and transaction records for at least five years after your account closes, as our Curaçao eGaming licence requires. Retention lets us answer regulator requests and investigate disputes long after the fact. Once the retention period expires, we delete or irreversibly anonymise the records. You may request a copy of your stored data at any time by writing to our support team.
Frequently asked questions
Do I need to verify my account before depositing?
No. You can deposit and play after registration, but we must complete verification before your first withdrawal and at any threshold set by our risk policy.
How long does verification take at Buran Casino?
Most reviews finish within 24 hours. The maximum processing time is 3 days, and we email you if we need clearer images or extra documents.
Can I withdraw to a different method than I deposited with?
As a rule we pay to the same method you funded your account with. Where that method cannot receive payouts, we return funds to a verified alternative after ownership checks.
Why are you asking for my payslips?
Large deposits or unusual betting patterns can trigger a source-of-funds check required by our licence. It is a routine legal obligation, not an accusation.
Is my ID safe after I upload it?
Yes. Documents travel over an encrypted connection, sit on access-restricted servers, and only trained compliance staff can view them. We keep them for at least five years and then delete them.