Our Terms and Conditions

These Terms and Conditions govern your use of our platform at burancasino-pokies.com, operated by Araxio Development N.V. under licence 8048/JAZ2017-042 issued by Curaçao eGaming (Antillephone N.V.). Please read them carefully before you register or place any wager.

Accepting Our Terms

By opening an account, logging in or placing a single bet on our platform, you confirm that you have read, understood and accepted these Terms and Conditions in full. Agreement takes effect the moment you complete registration, and it continues for as long as your account remains open.

If any clause in these terms conflicts with the rules of a specific promotion or game, the promotion or game rules apply first for that offer, and these terms apply to everything else. If you do not accept any part of these terms, you must not register or continue playing.

By ticking the acceptance box at registration you enter a binding agreement with us.
We may ask you to confirm your acceptance again when material changes are made.
You agree to keep your login details confidential and accept responsibility for all activity under your account.

Who Can Register

Age, residency and one account rule

You may only register and play with us if you are at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, and if online gambling is lawful where you live. We do not accept players from the United States, the United Kingdom, the Netherlands, Belgium, France, Spain, Italy, Portugal, Sweden, Romania, Greece, Hungary, Singapore, Iran, Iraq or Syria.

One account per person, per household, per IP address and per payment method.
Duplicate accounts may be closed and balances forfeited at our discretion.
You must provide accurate, current and complete information at registration and keep it up to date.
We verify identity, proof of address and payment method before your first withdrawal; verification can take up to 3 days.
You must play in your own name only. Accounts held on behalf of another person are prohibited.

Deposits and Withdrawals

Payment rules

You may deposit with PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, Trustly or cryptocurrency via CoinsPaid. Withdrawals are processed to Visa, Mastercard, Skrill, Neteller, MiFinity, Jeton, bank transfer or cryptocurrency wallets. The minimum deposit and minimum withdrawal is 30 AUD, and we do not charge fees on transactions.

Withdrawal limits are 8,000 AUD per day, 16,000 AUD per week and 32,000 AUD per month, and we aim to process requests within 0 to 24 hours once identity checks are complete. We cannot pay out funds to a method that does not belong to you, and the name on your payment instrument must match your verified account name.

Funds are played in the currency selected at registration; we support AUD, EUR, USD, GBP, CAD, BTC, ETH, USDT and others.
A wagering requirement equal to at least one deposit applies before a withdrawal of deposited funds is permitted.
Accounts with no login or transaction activity for 12 months are treated as dormant, and an administration fee may be applied after notice to you.
We may request source-of-funds documentation for larger transactions or repeated deposits as part of our anti-money-laundering obligations.

Bonus Rules You Must Follow

General promotion conditions

Bonuses, free spins, cashback and tournament prizes are governed by the specific rules of each offer, together with the general rules below. By claiming a promotion you accept its individual terms, which are displayed alongside the offer before you opt in.

We may cancel a bonus and any winnings derived from it if you breach these rules or exploit a promotion in a way it was not intended for. Withdrawals requested while a bonus is active may void the bonus and associated winnings.

Wagering requirements must be completed within the validity period stated for the offer, after which the bonus and any related winnings expire.
While a bonus is active, the maximum permitted bet is the amount stated in the promotion terms; bets above this cap can void the bonus.
Only games listed as eligible for a promotion contribute to its wagering requirement, and different game categories may contribute at different rates.
One bonus per person, household, IP address and payment method unless a promotion states otherwise.
We may withhold or reclaim bonus funds where we determine that abuse, arbitrage or irregular play has occurred.

Conduct We Never Permit

Fraud, abuse and misuse of the platform

You agree to use our platform for lawful, personal entertainment only. Any attempt to gain an unfair advantage, defraud us or other players, or interfere with the ordinary operation of our games gives us the right to suspend your account, void related winnings and, where warranted, report the matter to the authorities.

Fraudulent deposits, stolen payment instruments and chargebacks or payment reversals after playing.
Opening multiple accounts to claim the same bonus more than once or to circumvent limits.
Collusion with other players, chip dumping or coordinated play against the operator.
Use of bots, automated scripts, data mining tools or software that influences game outcomes.
Masking your true location with a VPN, proxy or similar technology to access the platform from a restricted country.
Exploiting software errors or malfunctions; any winnings from a malfunction are void.

Limits and Self-Exclusion

Your right to stay in control

Gambling must stay a form of entertainment, not a source of harm. You can set daily, weekly and monthly deposit limits, loss limits and session reminders on your account at any time, and our support team can apply them for you immediately. Reality checks keep you informed of how long you have been playing.

If gambling stops being enjoyable, you can request a cooling-off period or full self-exclusion for a period you choose. During self-exclusion we will close your account, return any remaining balance and take reasonable steps to prevent you from opening a new one. Free, confidential support is available in Australia through Gambling Help Online on 1800 858 858.

Where we notice signs of gambling-related harm, we may contact you, apply protective limits or restrict your account, because we take this obligation seriously.

Closing Your Account

Closure, complaints and applicable law

You can close your account at any time by contacting our support team via live chat or by emailing [email protected], available 24 hours a day, 7 days a week. We will confirm closure and return your withdrawable balance using a payment method registered in your name.

If you have a complaint, raise it first with support so we can try to resolve it on the spot. Unresolved complaints can be escalated in writing to our management, and we will respond within a reasonable timeframe. Nothing in these terms limits any statutory consumer rights you may have under the laws of your jurisdiction.

These terms are governed by the laws of Curaçao, and disputes fall under the jurisdiction set out in our licence agreement with Curaçao eGaming, without prejudice to mandatory local consumer protection law that applies to you.

When We Change Terms

Updates and notification

We may amend these Terms and Conditions at any time to reflect changes in law, licence conditions, our services or responsible gambling requirements. The current version, marked with its effective date, is always published on this page.

We will notify registered players of material changes by email or an in-platform message at least 7 days before they take effect, unless a shorter notice period is required by law or regulator instruction. Continued use of our platform after the effective date means you accept the amended terms; if you do not accept them, close your account before that date and we will return your balance.

Frequently asked questions

How old do I have to be to play at Buran Casino?

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We verify your age during KYC before your first withdrawal.

Can I have more than one account?

No. We allow one account per person, household, IP address and payment method. Duplicate accounts may be closed and balances forfeited.

What happens if I use a VPN to access the platform?

Masking your location to play from a restricted country breaches these terms. We may suspend your account and void any winnings obtained this way.

How do I self-exclude from the platform?

Contact our 24/7 support team by live chat or email and request a cooling-off period or full self-exclusion. We will close your account and return your withdrawable balance.

How will I know when the terms change?

We email registered players about material changes at least 7 days before they take effect, and the current version is always published on this page.